In order to best accommodate all of your scheduled services, we require that:
- Every person arrive on time to their scheduled appointment, any person more than 15 minutes late will be skipped & charged.
- For hair services, arrive with clean & dry hair.
- For makeup services, arrive with a cleansed & dry face with no product applied.
We receive many inquiries throughout the year and the dates fill up quickly; therefore we require a 50% service deposit upon receiving and approving your contract. Your date(s) are not confirmed until this deposit is taken. After 90 days prior to your appointments, your deposit becomes non refundable. No exceptions. We will charge the rest of your service total the day before your wedding day, along with 20% gratuity and any additional fees that may be included with your contract.
Once your itinerary has been made, sent to you and approved by you, it is then considered the final timeline. Any editing to the itinerary after the itinerary has been made, will need to approved by Rolland’s Beauty Bar and a $25.00 itinerary editing fee will be applied to your contract.(For example: any additional services that need to be added to the itinerary or time changes.) Any service cancellations after the itinerary has been made, will be charged 100% of the services cancelled. (For example: any last minute service cancellations up to a week of your wedding, will be charged 100% of the service cancelled.) No exceptions. Our staff have been blocked for your day in advance for you and your party. However, you may substitute another person in your wedding party for the service cancelled.
Our travel/convenience fee is $75.00 per stylist/mua that travels to your onsite location. The fee covers anywhere within a 15 mile radius of Rolland’s Beauty Bar (12805 US Hwy 98E, Suite F101, Inlet Beach FL 32461) Should you require a stylist/mua to travel further than the 15 mile radius or out of state, please inquire.
Any parking/valet fees that we incur while on location will be added to your contract. We will email the parking/valet receipt for your records.
AFTER HOURS FEE
Our after hours fee is an additional $75.00 per stylist/mua and will be charged anytime before/after our regular business hours. (Before 9:00 a.m. and/or anytime after 5:00 p.m.)